At what point must Agent Jones give Trudy an outline of coverage for Medicare supplement policies?

The correct answer is when Trudy applies for a policy, as this timing aligns with regulatory requirements regarding Medicare supplement policies. At the time of the application, it is essential for the agent to provide an outline of coverage to ensure that the applicant is fully informed about the policy's benefits and limitations. This is a protective measure designed to help consumers make knowledgeable decisions regarding their healthcare options and understand the specifics of the insurance they are applying for, including coverage details, exclusions, and costs.

Providing the outline after an inquiry or before any discussions could result in the consumer not having all the necessary information when making a significant decision. Additionally, waiting until after initial coverage is received would not serve the purpose of informed consent and could potentially leave the consumer unaware of essential details that impact their healthcare decisions right from the start. Thus, giving the outline at the time of application establishes clarity and enhances transparency in the insurance purchasing process.